Privacy and data handling
Lanyard Pharmacy handles personal and prescription information only for pharmacy care, fulfilment, safety, support, and compliance purposes.
What we collect
We collect account contact details, selected branch context, cart and order records, delivery information, prescription uploads, and support messages needed to provide pharmacy services.
How we use it
We use this information to verify prescriptions, prepare orders, process payment, coordinate pickup or delivery, provide customer support, and maintain required pharmacy and audit records.
Prescription information
Prescription files are treated as sensitive health information. Access is restricted to authorized pharmacy staff, signed links expire quickly, and access events are recorded for oversight.
Retention and requests
We retain records needed for pharmacy, tax, payment, fraud-prevention, and compliance obligations. Customers can contact support to request correction, access, or deletion where the law allows.
For privacy questions, prescription-file concerns, or data requests, contact support on the support channel or call +234 708 816 7402.